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Vancouver airport reps inspired by BACI group’s passion

Communications dept. creates ‘plane spotting’ pamphlet to help group enjoy their visit
Tuesday May 29, 2012 — Michelle Strutzenberger

A chance encounter on the Vancouver SkyTrain has led to outcomes several Vancouver airport representatives and some people connected to the Burnaby Association for Community Inclusion (BACI) never anticipated.

The airport reps have been inspired, the BACI group has a new learning tool and certainly the warmth and friendliness rating in the community has just gone up a notch.

It all started with Vancouver Airport Authority communications director Rebecca Catley taking an extra few moments to make a friendly comment to the group on one of their weekly trips to the airport several weeks ago, just as they were disembarking from the SkyTrain.

Through that conversation, she learned just how passionate the three — including adult support worker Bev Beaton and the two men the association works with — feel about plane spotting.

Every Friday, unless she’s been pulled away to other programs, Bev and the two others spend the afternoon watching the air birds glide in and lift off.

Speaking for the communications department, communications specialist Brenda Longland notes the Vancouver Airport Authority (YVR) is always on the lookout for new opportunities to reach out to the community.

“Our mandate of accessibility for individuals with physical or cognitive disabilities encourages us to find new ways to make visits to YVR better,” says Brenda.

“When we met this group that was so passionate about YVR and had made our airport a regular part of their activities, we were inspired by their enthusiasm.”

At Bev’s inquiry, Rebecca agreed to look into creating some sort of document that would help the three better identify the vehicles of the sky.

She engaged her communications department in putting something together and now, several weeks later, the three have in their hands a “plane-spotting” pamphlet offering a new way for them to enjoy their visit at the airport.

The pamphlet has now been made available to other visitors so they can hone their air traffic knowledge as well.

For a related story, click here.

Feel free to comment below, or e-mail michelle(at)axiomnews.ca.


3 Responses to “Vancouver airport reps inspired by BACI group’s passion”

  1. Sandra Bartakovich January 18, 2013 at 4:01 pm #

    I read the “BACI Blast” Newsletter today through my work’s email account.

    I particularly wished to read about the stories of “Inclusion”.

    While browsing through the article, I saw my colleague’s and good friend’s name, Bev Beaton.

    I know Bev quite well and was very inquisitive to read news about which I did not have knowledge of ! ( Bah humble! )

    Whilst reading your article, I discovered Bev had taken her clients on an outing to YVR Airport and at the “Observation Deck” her charges were very interested in the different types of aircraft.

    Bev chose to approach an employee at YVR, whom seems to also own a great work ethic.

    It appears due to their efforts, a pamphlet has been produced to identify some types of aircrafts @ YVR.

    In turn, this pamphlet is useful to many people who use or visit YVR !

    I wish to send kudos to Bev for elevating an already enjoyable experience for our individuals, to a very meaningful learning experience.

    ” The more original a discovery, the more obvious it seems afterward”.

    -Arthur Koestler (1905-1983)

    Bravo Bev ! – Brilliant !

    Sandra Bartakovich

  2. Michelle Strutzenberger January 18, 2013 at 4:08 pm #

    Thanks very much for your note Sandra. I thought this was a great story too of the power of ‘serendipitous’ connections. The learning I took away is that you have to “out there” in the community to increase the chance of those happening — and if you’re out there doing what you love, then, I’d expect, it’s more likely those chance encounters will be awesome ones and get the kind of uptake this one did.

  3. Bev January 21, 2013 at 4:33 pm #

    Thank you for your responses Sandra and Michelle. It was an enjoyable experience for everyone.

    Much appreciated

    Bev Beaton

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