BACI is always thinking about ways in which the quality of our services can be examined and improved. We have initiated a review of our quality assurance system, as well as other aspects of the organization. We want to make sure that, through the review process, we listen to the voices of those we serve, their family members, Board members, and the staff team. We are holding a series of focus groups with individuals, family members, staff, the Board of Directors and other stakeholders that have an interest in our organization.
This survey has been developed to allow those who can’t participate in focus groups to provide us with input or to allow those that do participate to offer additional thoughts or comments. Any input you submit here will go directly to Kim Lyster and Warren Helfrich, independent evaluation consultants that are supporting us through this process. They will review your input and include it in developing recommendations.
Your input will be kept strictly confidential and you will not be identified in any reporting on the project. If you wish for Kim or Warren to follow-up with you, there is a space at the end of the survey to leave your name and contact information.