POLICY MANUAL
BACI’s Policy Manual reflects our organizational values and standards. It demonstrates our commitment to providing the best possible quality of service to the employees we work with and the individuals and families we support. Introduction to the Manual (PDF)
1.1 Vision and Mission Statements
1.2 Guiding Principles
1.3 Quality Assurance
1.3a Quality Assurance for Children’s Services
1.4 Conflict Resolution Policy
1.5 Conflict of Interest Policy
1.6 Testifying in Court Policy
1.7 Membership Policy
1.8 Code of Ethics
1.9 Complaint Resolution Policy & Complaint Form (email to info@gobaci.com)
1.10 Plain Language Complaint Policy & Complaint Form (email to info@gobaci.com)
1.11 Risk Management Policy
1.12 Corporate Responsibility Policy
1.13 Ethical Research Policy
1.14 Search Warrant Policy
1.15 Volunteer Engagement Policy
1.16 Disability Confidence Policy
1.17 Leadership Succession Plan Policy
1.18 Social Media Policy & Social Media Guidelines for Employees & Volunteers
1.19 Media Relations Policy
1.20 Board Manual Policy
Section 3 – Health and Safety
3.1 General Health and Safety
3.2 Emergency Preparedness Policy
3.3 First Aid Policy
3.4 Universal Precautions Policy
3.5 Administering Medication Policy
3.6 Vehicle Policy
3.7 Substance Use, Impairment and Addiction Policy
3.8 Smoking Policy
3.9 Occupational Health and Safety Committee Policy
3.10 Abuse and Neglect of Children Policy
3.11 Abuse and Neglect of Adults Policy
3.12 Reporting Critical Incidents Policy
3.13 WorksafeBC Policy
3.14 General Health and Safety – Employees Policy
3.15 Violence in the Workplace Policy
3.16 Investigation of Workplace Accidents Policy
3.17 Risk Assessment and Controls Policy
3.18 WHMIS Policy
Section 4 – Human Resources
4.1 Employee Hire Policy
4.2 Interviewing Employees Policy
4.3 Job Descriptions Policy
4.4 Performance Appraisal Policy
4.5 Bullying and Harassment Policy
4.6 Payroll Policy
4.7 WorkSafe BC – Compensable Claims/Leave Policy
4.8 Professional Development Policy
4.9 Sick and Medical Leave Policy
4.10 Appearance and Attire Policy
4.11 Provision of References Policy
4.12 Covering Temporary Vacancies Policy
4.13 Vacations for People We Serve Policy
4.14 Employment Equity Policy
4.15 Criminal Record Search Policy
4.16 Birthday Day Off Policy
4.17 Assignment of Works Policy
4.18. Vaccination Data Collection Policy
Section 5 – Financial
5.1 Financial Governance Policy
5.2 Financial Records Policy
5.3 Financial Statements and Reporting Policy
5.4 Annual Budget Policy
5.5 Financial Authorization Policy
5.6 Program Financial Reporting Policy
5.7 Program Bank Account Policy
5.8 Merchant Reward and Incentive Policy
5.9 Program Cash on Hand Policy
5.10 Supplier/Vendor Credit Cards Policy
5.11 Mileage and Expense Reimbursement Policy
5.12 Corporate Credit Cards Policy
5.13 Investments Policy
5.14 Signing Authorities Policy
5.15 Capital Expenditures Policy
5.16 Contract Policy
5.17 People Served Personal Funds Policy
5.18 Insurance Policy
5.19 Contracts for Services Policy
5.20 Fee for Service Policy
5.21 Ethical Fundraising Policy
Section 6 – Input and Outcomes Management
6.1 Outcomes Management Policy
Section 7 – Individual-Centrered Service Planning
7.1 Individual Support Planning Policy
7.2 Personal Service Planning Policy
7.3 Individual Support Plans (Care Plans) Policy
7.4 Service Transition Policy
7.5 Service Evaluation Policy
7.6 Personal Assistance Policy
7.7 Documentation and Record Keeping Policy
7.8 Harm Reduction Policy
7.9. Late Life Planning Policy
7.10. End of Life Care Policy
7.11. Responding to the Death of a Person Receiving Services Policy
8.1 Privacy Protection for People Receiving Service Policy
8.2 Privacy Policy – Plain Language
8.3 Privacy Protection for Employees Policy
8.4 Data Management Policy
8.5 Internet and IT Device Usage Policy
8.6 Information Technology Plan Policy
8.7 Video Surveillance Policy
8.8 Data Retention Policy
8.9 Artificial Intelligence (AI) Use Policy
Section 9 – Rights
9.1 Rights and Responsibilities of People with Disabilities Policy
9.2 Family/Network Involvement Policy
9.3 Advocate and Friend Involvement Policy
9.4 Promoting Friendships of People with Disabilities Policy
9.5 Involvement in Decision Making Policy
9.6 Personal Care Assistance Policy
9.7 Behavioural Interventions Policy
Section 10 – Child and Youth Services
10.1 Parental Employee Policy
Section 11 – Sustainability
Sustainability is one of the key goals of BACI’s Strategic Plan, integrating social and environmental responsibility into our path to create a better community for all individuals and families.
11.1 Purposeful Purchasing Policy
Constitution, Bylaws and Statements
Our constitution is governed by the BC Societies Act. More can be read here: BACI Constitution
The Bylaws of BACI affect various persons throughout the agency.

